24/7 support service to ensure cost-efficiency solution, reliable connectivity and trusted networks
TECHNICAL SUPPORT
We look forward to helping customers provide excellent solutions through our professional and technical capabilities to meet their different needs for network connection quality and cost considerations. We design a network solution, we hope that it can not only meet the current needs, but also meet the needs of whether we can adapt to the future. 3Tech has many technicians who are proficient in optical communication industry, including WDM, MUX, Switch, etc. Every customer can get our quick support. We can provide customers with any support they need during installation and maintenance. Our technical support service provides 24/7/365 support at any time. With our support, you can directly talk to engineers of 3Tech.
NETWORK DESIGN SERVICES
3Tech provides free optical network design services. Include a list of equipment, requirements to match network tasks, and future needs, as well as recommendations for spare parts. This service will provide you with compatible interoperability with third- party device, wavelength management, link power budget, calculations for signal amplification and fiber dispersion.
Contact 3Tech to obtain a complete network design service, just send the survey file for the network design, and the network diagram showing the fibers and sites connectivity layout.
WARRANTY SERVICE
3Tech provides customers with warranty services. Within the allowed standard window period, customers can return products for repair or replacement free of charge, such as optical modules or switches. With this service, you can buy any product you want at 3Tech with confidence, without any worries.